Booking terms
Rules applicable to bookings made through KazaTrip.
Last updated: September 22, 20261. Role of KazaTrip
KazaTrip facilitates accommodation search, booking and connections with properties. The respective responsibilities of KazaTrip and the property are specified during the booking process and according to the payment method offered.
2. Prices and availability
Displayed prices and availability come from data managed by properties and pricing rules recorded on KazaTrip. The summary price shown before confirmation is the reference for the booking request, subject to the displayed terms.
3. Confirmation
A booking reference is assigned after submission. The booking status indicates whether it is pending, confirmed, cancelled or completed. The traveler must check the information in the summary.
4. Payment
In the current MVP, payment may be made directly to the property when this method is indicated. Any future online payment option will specify the amount, beneficiary, any fees and applicable refund terms before confirmation.
5. Cancellation and no-show
The applicable cancellation terms are those displayed for the relevant property or offer. A cancellation request may require confirmation by the property. Any applicable fees must be disclosed to the traveler before booking.
6. Complaints
In case of difficulty, travelers should keep their booking reference and contact KazaTrip or the relevant property. Official KazaTrip support contact details will be published before production launch.